Frequently Asked Questions
Everything you need to know about your Toni Sailer shopping experience.
How do I find the right size for Toni Sailer ski wear?
To ensure a perfect fit, we provide a detailed 'Size Guide' on every product page. Our collections are designed with an athletic, ergonomic fit. If you are between sizes, we generally recommend sizing up for layering comfort.
What are your shipping costs and delivery times?
We offer premium worldwide shipping. Domestic orders typically arrive within 2-4 business days, while international shipping may take 5-7 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy for online orders?
You may return any unworn items with original tags attached within 14 days of receipt. Please use our online portal to generate a return label. Note that items must be in their original condition to qualify for a full refund.
Are Toni Sailer jackets waterproof and breathable?
Yes, our high-performance apparel utilizes advanced membranes and materials that offer a minimum water column of 20,000 mm and breathability of 20,000 g/m²/24h, ensuring maximum protection and comfort in all weather conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay for a secure and seamless checkout process.
How should I care for my technical ski garments?
To maintain the functionality of the technical fabrics, we recommend washing at 30°C with a specialized liquid detergent for functional wear. Avoid fabric softeners and tumble dry on low heat to reactivate the water-repellent finish.